To accommodate clients’ needs, we have a cancellation policy in place at Rai’s Mobile Notary, LLC. We understand that situations may arise where clients need to cancel or reschedule their mobile notary appointment. Our goal is to maintain our commitment to providing reliable and timely services to all clients.

  • We have a strict no-refund policy in place. We reserve the right to apply credit for a rescheduled appointment of their choice anytime in the future. Once payment is processed online or by phone, and you call, email, or text our signing company to cancel for any reason whatsoever, including not seeing fee online or disputing charges to your bank, you will be held liable for agreeing to our terms of service and cancellation policy agreement online which clearly states no refunds back to cardholders only a credit can be applied for use anytime in the near future.
  • If our agency is unable to access a jail or prison facility to complete a scheduled mobile notary service, we will issue a refund. Due to cash flow considerations, refunds for jail/prison notary services will be processed within 30 calendar days from the date of the scheduled appointment. This policy applies only to cases where our agency is unable to enter the facility for any reason.
  • To ensure transparency and clear communication, we require full payment before scheduling a mobile notary appointment, whether online or by phone. Once payment is made, there are no refunds for cancellations.
  • We prioritize delivering prompt and dependable service to our clients. However, if a traveling notary is already en route or has arrived at the signing location, and the signing cannot take place due to any circumstances, refunds will not be provided to the cardholder. By proceeding with the payment, clients affirm that they have carefully read and accepted our fees and terms of service.
  • Please provide as much notice as possible for appointment changes, so we can accommodate your needs and provide high-quality service to all clients. In addition, to cancel or reschedule a mobile notary appointment, please notify us at least 24 hours in advance.
  • Lastly, clients must agree to hold Rai’s Mobile Notary, LLC, our employees, and contractors harmless for any issues during the notarization process.
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Does the signer have a valid ID?

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Do you need us to provide you any additional witnesses for your documents?

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Are these real estate closing documents?

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Do you need a copy of the notarized documents scanned back to you after the signing is finished?

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Would you like us to print out your documents for you as a courtesy and bring it to the signing?

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Do you need us to mail you the original notarized documents after the signing is finished?

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